Refund and Exchange Policy

Whats Resolution's Return Policy?

Returns


  • We accept returns within 30 days of delivery. To be eligible for a return, items must be unworn, unwashed, and in resell able condition with all original tags attached.
  • All approved returns are subject to a 15% restocking fee.
  • Customers must use the return shipping label provided by us.
  • Returns sent using a personal or unauthorized shipping label will not be accepted or processed.
  • You have 30 days from the date of delivery to initiate a return for a full refund. After 30 days, we are unable to offer a refund or exchange. 
  • Once your return is received and inspected by the carrier, your refund may be issued before the 30-day window. Please note that return processing and carrier handling can take up to 15 days.
  • If a return is not initiated within 30 days of delivery, the order will no longer be eligible for a refund.

If you have any questions regarding your order, please contact us for assistance.

Why are snap buttons used on shirts?

A Snap buttons are used because they increase speed durability and ease of use. They allow faster opening and closing compared to standard buttons which improves functionality for workwear and western shirts. Snaps also hold up better under tension reducing the chance of buttons popping off during movement. They contribute to a cleaner front placket design and are often preferred in rugged or performance focused apparel where convenience and reliability matter.

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What is a western yoke on a shirt?

A western yoke is the shaped panel across the upper chest and back of a shirt. It is a signature construction detail in western wear originally designed to add structure support ease of movement and added sun protection across high exposure areas. It also serves a decorative purpose often paired with curved or pointed stitching that enhances the visual identity of western shirts.

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What are snap flap pockets on shirts?

Snap flap pockets are chest pockets covered by a protective flap that closes with a snap button. They are designed to secure small items while maintaining a clean structured look. The snap closure allows quick access compared to buttoned flaps while adding durability and a functional workwear aesthetic commonly found in western and utility shirts.

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Why is the top button on snap shirts sometimes not a snap?

The top closure is often a traditional button instead of a snap to allow finer adjustment at the collar where comfort and fit need more control. Snaps can feel too rigid or tight at the neck so a button provides a more precise closure and reduces pressure while maintaining a clean neckline finish. This combination balances comfort structure and ease of wear.

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Why is stretch added to performance fabric?

Stretch is added to performance fabric to improve mobility and comfort during movement. It allows the garment to flex with the body instead of restricting motion which reduces strain during active use. The elasticity also helps the fabric maintain shape after repeated wear and movement improving fit consistency and overall durability in performance oriented clothing.

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